The Havens

Cancellation Policy

We value your business and appreciate your cooperation with our cancellation policy. Please respect our scheduling by keeping appointments whenever possible and providing a minimum of 24 hours notice when canceling or rescheduling appointments. Because your services are guaranteed reservations reserved for you, full payment is required for the following conditions

  1. Less than 24-hour notification to cancel or reschedule an appointment.
  2. No-show or missed appointments.
  3. Late arrivals - please keep in mind that arriving late for a service may require us to shorten the length of the treatment, with full charges applied, so as not to inconvenience other guests. We regret that late arrivals will not receive extension of scheduled appointments. When booking your appointments within 24 hours Changes or Cancellations will be subject to a fee.